Wedding Stationery Service Workflow for Couples

Workflow 

 

Here’s a step-by-step overview of our workflow, from the first idea to final printed suites. To keep everything smooth and stress-free, we recommend starting this process at least 4 months before the event date.

 

 

Step 1. Inquiry & Concept Discussion

 

The client sends a request and shares their ideas, including how they expect the stationery should look. Based on this information, a price estimate from us will be provided via email. Once the client clicks "Accept" on the estimate, it confirms their agreement to the entire workflow and terms outlined below, and the project will officially begin.

 

Note: The final invoice may differ from the initial estimate due to any changes made during the design and production process.

 

Important Information for an Accurate Estimate:

  • We do not offer fixed prices for all invitations, as costs vary depending on design complexity, materials, and quantities.

  • Please let us know the budget you’ve set aside for your wedding stationery.

  • Provide the number of suites you will need (e.g., 300 sets).

  • Let us know when you want your stationery ready (e.g., 1 month before your wedding date).

 

Step 2. Design Development & Selection

 

Based on the initial discussion, a few options will be developed for the client to choose from. If the client wishes to add new ideas, we are flexible and open to making them happen. However, we will also offer guidance if the changes significantly affect the design direction, timeline, or cost. This includes up to 4 rounds of adjustments, from initial sketching to the final version: 

final version: 

 

Round 1: Initial Layout 

Round 2: Refinement 

Round 3: Final Touches 

Round 4: Finalization

 

 

Step 3. Production & Final invoice

 

Once the final design is approved, a printed sample can be provided upon request. After the sample is approved, the final invoice will be sent. Once payment is completed, we will proceed with mass production.

Note: Printing and shipping the final products typically take up to 10 business days after payment. If the client chooses to receive a sample, please allow an additional 3–5 business days for production and delivery of the sample.

 

Extra Charge Policy

 

Regarding to Step 2, once Round 4 is approved, no further changes will be made. If the customer requests changes that exceed 25% of the final design, it will be considered a new revision round (Round 5).

  • One extra round will incur a 25% additional charge based on the most recent estimate.

  • A new estimate reflecting the updated cost and timeline will be sent for approval before continuing.

 

Cancelation Policy 

 

If unforeseen circumstances arise, and either party is unable to continue with the project, the fee will be calculated based on the current project stage:

 

  • Round 1: 25% of the total project cost

  • Round 2: 50% of the total project cost

  • Round 3: 75% of the total project cost

  • Round 4 or later: 100% of the total project cost

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